Over the last couple decades, many aquarium products have become "smart". every decent light these days seems to have an app. Filters have apps now. Dosing pumps. Even simple plug in timers have apps. Some of these products come from companies with long-standing reputations (Aqua Illumination, Fluval etc.). Some come from new (at least to the USA) brands with limited presence outside of China or their home countries. And these are often the best products that are either completely unavailable or significantly more expensive from the established brands. But what happens if X Lighting Brand ceases to exist, or stops servicing their apps, or their app has a security vulnerability? What happens if a company pulls out of the US market because of tariffs or simply market uncertainties? What are the chances you pay $500 for a light that is rated for 50,000 hours, but stops working in a year because of some software issue? What happens if a company changes the app into something worse?
I'm not trying to pick on foreign (to me in the USA) companies. I recently sunk a lot of money into AI Prime lights that started making awful high pitched whining noises. Sent them back and forth to the company for repair, finally they told me that it was a firmware problem that they didn't really understand, so they authorized my app to rollback to a previous version. Fixed the problem, but now I can never update the firmware unless they fix the issue in a future update, but I will never know when that happens, or if a future update will create a new issue. (Side note why does a 6-year old product need regular firmware updates?). Plus, it took over a month without my lights as they were in shipping and diagnosis.
Are you concerned about this issue? Do you have brands you trust? Are there workarounds to use a product without the app?
I'm not trying to pick on foreign (to me in the USA) companies. I recently sunk a lot of money into AI Prime lights that started making awful high pitched whining noises. Sent them back and forth to the company for repair, finally they told me that it was a firmware problem that they didn't really understand, so they authorized my app to rollback to a previous version. Fixed the problem, but now I can never update the firmware unless they fix the issue in a future update, but I will never know when that happens, or if a future update will create a new issue. (Side note why does a 6-year old product need regular firmware updates?). Plus, it took over a month without my lights as they were in shipping and diagnosis.
Are you concerned about this issue? Do you have brands you trust? Are there workarounds to use a product without the app?